If you didn’t receive an order confirmation email, check whether it went to Spam. This email normally arrives within a few minutes, so try looking for an email with the date and time you placed your order. If this isn’t the first time that one of our emails has been directed to your Spam folder, you could avoid this by adding the sender address as a contact.
Remember: you can check the status of your order on the PhotoSì app.
Go to My orders and select Check shipment next to the order you want to check up on.
Our customer service team is always on hand should you need any help.