If you are unable to apply discount using the promo code, please check whether:
- You have already used a code which is only valid once;
- You have entered the code correctly (we recommend typing it out rather than copying and pasting), using upper case and lower case where applicable;
- Your order includes a product not included in the current offer or does not comply with one of the conditions (e.g. size or type of paper for a PhotoBook);
- The offer has expired.
PLEASE NOTE: always check that the discount has been applied before confirming your order, as unfortunately it is not possible to activate promotions after the order has been placed.
You can check all the offers we currently have running on the homepage of the app (at the top).
