Deliveries in Italy SDA courier
Failure to deliver for absent recipient:
You can request a new delivery of the shipment via web in the section shipment release within the next 3 days, after which the order will be in stock and you will be contacted via SMS or by email by the customer service.
In case of non-delivery of the shipment due to incorrect/incomplete address, you will be contacted to provide the missing information.
Deliveries abroad UPS courier
After the first delivery attempt, the courier will make a second attempt on the first available working day, if it fails to complete the delivery, the shipment will be delivered to a UPS Access Point.
In case of non-delivery or in the event of incorrect/incomplete address, you will receive an email that notify you of the UPS Access Point address where you can go to proceed with the collection.